Shipping Information - Whisky Merchant
Our packaging methods are extremely secure to ensure that your purchase reaches you in optimum condition. If you have any problems whatsoever, don't forget you are covered by our
NO QUIBBLE GUARANTEE!
UNITED KINGDOM MAINLAND SHIPPING
UK Mainland delivery £4.99 or free when you spend over £100 in alcohol. To find out more information on how much delivery will cost you and how long it will take for your item to arrive, please refer to the charge below:
Orders over the value of £100.00 – standard tracked UK delivery free of charge.
Standard tracked Delivery – Approx 3-5 working days £4.99
Next Working Day Delivery – Guaranteed delivered by 4pm mainland UK only £10.99
Courier Next Working Day Delivery – Guaranteed delivery by 6pm mainland UK only £18.00
Saturday Delivery – Guaranteed delivered by 1pm mainland UK only £12.99 - Royal Mail Saturday Service (orders under 2kg in weight)
Saturday delivery is available for orders under the weight of 2kg with Royal Mail at £12.99 delivery cost per order. Should the weight of your order exceeds the weight of 2kg, and we are unable to despatch by Royal Mail, you will be contacted and advised of any additional cost prior to shipping your order. An average cost for courier delivery on Saturday is £39.00.
We deliver throughout the UK however, there are certain delivery restrictions in particular areas, Where delivery can take up to three working days.
UNITED KINGDOM OFFSHORE SHIPPING
For deliveries of large / bulky or heavy items to destinations outside mainland UK including Northern Ireland, please email us for a shipping quote to sales@whiskymerchant.com
You will be contacted and informed about any additional postage and packaging cost in advance by our sales team should your order be subject to any additional shipping cost to any of these destinations.
Email: sales@whiskymerchant.com
Telephone: 0345 604 0044
We operate a multi-warehouse shipping setup, so we are able to ship from any of three warehouses across Europe. Check below to see shipping prices from each warehouse, you can select the warehouse when adding a product to your basket
Shipping from Belgium
To China:
For orders below €650, shipping is €35 per order
For orders over €650, shipping is FREE
To rest of the world:
For orders below €350, shipping is €20 per order
For orders over €350, shipping is FREE
Shipping from Basel, Switzerland
To Switzerland:
For orders below €200, shipping is €10 per order
For orders over €200, shipping is FREE
To China:
For orders below €650, shipping is €35 per order
For orders over €650, shipping is FREE
To rest of the world:
For orders below €350, shipping is €20 per order
For orders over €350, shipping is FREE
Shipping from Tenerife
To China:
For orders below €950, shipping is €35 per order
For orders over €950, shipping is FREE
To rest of the world:
For orders below €950, shipping is €25 per order
For orders over €950, shipping is FREE
For deliveries of large / bulky or heavy items, please email us for a shipping quote to
sales@whiskymerchant.comYou will be contacted and informed about any additional postage and packaging cost in advance by our sales team should your order be subject to any additional shipping cost to any of these destinations.
Email: sales@whiskymerchant.comTelephone: 0345 604 0044
GIFTS AND DELIVERY TO AN ALTERNATIVE ADDRESSIf you want us to ship to an address that is different to the billing address, although this isn't a problem,
PLEASE contact your credit card company and inform them that you are purchasing a mail order transaction and having it shipped to a different address. This ensures they will allow us to process the charge without delay.
Please make sure that you enter the full billing address on the order form as registered with the card issuer.